Wire rope nondestructive testing is an emerging industry. Its development and growth require high-standard publicity and service from industry practitioners, so that customers can truly understand and accept products. Therefore, for wire rope nondestructive testing, we have developed a comprehensive system Professional services.
1. provide a comprehensive and systematic NDT experiential comparison service.
When the manual visual inspection encounters the wire rope nondestructive testing, what kind of sparks will be wiped out? In many testing services, the accurate data of the equipment and the clear waveform map at a glance have allowed the customer to obtain a very satisfactory initial experience, and in the field PK of the manual visual inspection, the nondestructive testing also uses the data to support the test results of the manual visual inspection, and also fills the defects of the manual visual inspection.
Baxter uses wire rope nondestructive testing to verify the manual inspection of a mine.
2. develop standardized product purchase guidelines.
Collect specialized mine information, such as mine lifting status, the use of wire rope, the use of liner, and daily maintenance and so on. Combined with the above information, the data fusion, for customers to recommend more suitable wire rope non-destructive testing equipment, but also for the subsequent tracking service to do a good job of data reserve.
3. systematic training in the use of wire rope nondestructive testing equipment
If sales is a system, then selling products is only the first step in product sales, and training in the use of products is the second and more important step in the whole system. Sold products, send professional technicians, combined with the arrangement of the mine, we carry out one-to-one, or one-to-many professional training services for the mine's wire rope nondestructive testing personnel, teach personnel equipment operation, data download, spectrogram analysis, problem search, etc. It is the social responsibility of the product seller to train a qualified testing personnel and non-destructive testing experts for the mine.
Baikert conducts detector training for FAST project personnel
4. launch a 24-hour consultation service and a rapid response mechanism.
Sell products, good training is only a prelude to service. When there are problems related to testing, the mine can contact the company's sales staff in each region at any time. The sales staff will feedback the technical problems to the company at the first time, and the company's professional technical team will give professional conclusions, and the after-sales service The team gives solutions or conducts on-site processing according to the situation of the problem.
5. launch more reasonable problem handling and solutions
After testing, if problems are found in the system, we will start a comprehensive maintenance plan for the friction drive system based on the type of the problem, and formulate a targeted service plan based on the customer's situation, so that the service will not only stop at non-destructive testing. It is our goal to let customers get moving services beyond imagination.
